🔒 Cornwall Slip & Slide – Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our site.

📌 1. Collecting Personal Information

We collect certain information when you visit our site, interact with it, or make a purchase. We may also collect additional information when you contact us for customer support.

🖥️ Device Information

  • Purpose of collection: To ensure our site loads properly and to analyze usage for improvements.
  • Source of collection: Automatically collected via cookies, analytics, and other tracking tools.
  • Information collected: Browser type, IP address, time zone, pages viewed, and interactions with the site.

🛍️ Order Information

  • Purpose of collection: To process transactions, ship products, provide invoices, and communicate order updates.
  • Source of collection: Directly from you.
  • Information collected: Name, billing/shipping address, payment details, email, and phone number.

📞 Customer Support Information

  • Purpose of collection: To provide assistance and support.
  • Source of collection: Directly from you.

👶 2. Minors

Our site is not intended for individuals under 16 years old. If you believe your child has provided us with personal information, please contact us for removal.

🔗 3. Sharing Personal Information

We may share your information if required by law, to respond to legal requests, or to protect our rights.

📢 4. Behavioural Advertising

We may use your personal information for targeted ads or marketing.

You can opt out through the Digital Advertising Alliance.

🔄 5. How We Use Your Information

  • ✅ Process payments securely
  • ✅ Ship and fulfill orders
  • ✅ Send updates on new products and offers

⚖️ 6. Lawful Basis (For EEA Residents)

We process your personal data based on:

  • ✔️ Your consent
  • ✔️ Contractual obligations
  • ✔️ Legal compliance
  • ✔️ Legitimate interests that do not override your rights

📁 7. Data Retention

We retain your personal information unless you request its deletion.

🤖 8. Automated Decision-Making

If you are an EEA resident, you have the right to object to any significant decisions made solely by automated processing.

🔑 9. Your Rights (GDPR – EEA Residents)

You have the right to:

  • 🔍 Access your personal information
  • 📤 Request data transfer to another service
  • ✏️ Request corrections or deletions

🚫 10. Do Not Track

We do not alter our data collection when a Do Not Track signal is detected.

📌 11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements.

📩 12. Complaints

If you have concerns, contact us at:

📧 info@cornwallslipandslide.co.uk

If unresolved, you may contact the UK Information Commissioner’s Office (ICO).

📅 Last updated: 3rd January 2024